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Design a three-day orientation/training program for new salesclerks. Be sure to outline the specific topics (subjects to be covered and the techniques to be used.)
B Specify what methods could be used to evaluate the success of the program.
On day 1 of the orientation and training of new salesclerks I would use the format as follows:
1. A welcome.
2. Objectives and philosophy of the organization.
3. An explanation of the organization’s operations and levels of authority and of how these relate to each other.
a. Introduce management, the store manager, department supervisors...
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