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Title: Retention

Essay Details

Subject: History
Author: Candice K
Date: November 15, 2015
Level: University
Grade: A
Length: 8 / 2143
No of views: 0
Essay rating: good 0, average 0, bad 0 (total score: 0)

Essay text:

Hence failing to retain a key employee is a costly proposition for an organisation. Various estimates suggest that losing a middle manager in most organizations costs up to five times of his salary. The BPOs in India face an enormous challenge in reducing attrition rate and this being a nascent industry needs to draw parallels, examples from other industry practices as well as develop innovative Employee Relation Initiatives as highlighted below...

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This has been classified into three groups 1. The Corporate level 2. Managerial/supervisory level 3. Employee Recognition Initiatives Here this article attempts to highlight the strategies for the corporate level. Corporate Level Retention strategies:- Relevance of Retention Strategies in the Indian BPO Industry vis-a-vis other industries is very critical to its existence for the following reasons - • To bring stability in business and increase customer service process...

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