STM
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Title: STM

Essay Details:

Subject: Technology
Author: Lisa K
Date: July 17, 2012
Level: University
Grade: A
Length: 3 / 604

Essay text:

Electrolux products include refrigerators, dishwashers, washing machines, vacuum cleaners and cookers. Why Electrolux has to use Strategic information system? Because of Electrolux would like to create a Europe-wide Service Desk providing first line support and problem recording. Electrolux search for the suitable offshore company who would help it take its customer service to new heights and enable it to be truly competitive and effective as a service organization at reduced cost. The Solution Electrolux IT Solutions decided to move a significantly large part of its support activities to the offshore company for single point application support...

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