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Why? Because you didn’t buy a product here, you bought a service from the Airline to transport you. Now if in the flight there were 10 empty seats would the airline be able to hoard those up and sell the next time the plane flies? No. Once the flight took off without people seating on them, the seats perished.
Welcome to the crazy world of Service Industry. So why should you even be bothered to know about anything like this, you ask. Well, 50% of India’s GDP comes from the Service Industry today, so it perhaps makes some sense to understand what drives this engine.
Service has been defined as an act, performance, process or benefit that doesn’t result in the customer owning anything...
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Common topics in this essay:
- History and Background of Global Standardization
- THE STUDY OF CRITICAL SUCCESS FACTORS FOR KNOWLEDGE-BASED TECHNOLOGY SERVICE INDUSTRY
- United Parcel Service : Information Technology
- Which parties stand to gain from the international standardization of accounting, and why? Critically assess any arguments /against /this standardization."
- Remote Control
- Standardization Of The English Language
- BRANDING OF SERVICE OF VODAFONE INDIA
- Information Technology And Quality Customer Service
- Overcoming Hurdles in Intelligence Sharing among Law Enforcement
- Technology is Nothing Without Process
- Running Head: What Can Be Done To Improve The Public's Perception Of Civil Service For Government Employees?
- Information Technology has the potential to change societal structure and processes similar in scale to that of both the Agricultural Revolution and the Industrial Revolution. On this basis governments should ensure provision of Information Techno...
- Process Technology
- Remote Data Replication
- Service with a Smile
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