Total Quality Management Paper
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Title: Total Quality Management Paper

Essay Details:

Subject: Miscellaneous
Author: John L
Date: August 14, 2013
Level: University
Grade: A
Length: 4 / 1010

Essay text:

At the same time other countries such as Japan were not experiencing the same quality issues. The secret to successful quality control was in the method of product management the Japanese were using. The Japanese organizations used an approach, which motivated all employees and organizational functions to provide a consistently high quality product. America took some time in developing the same dedication to quality control. The slow response of American businesses was due to the initial excuse making phase, and the inability to clearly define what Total Quality Management (TQM) meant. Until 1990 there was not a clear definition of what Total Quality Management (TQM) truly meant...

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