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Since starting this program, many other airlines have followed suit. In addition to the frequent flyer program, Southwest has also introduced several other unique programs for their customers. These programs include senior discounts, fun packs, fun fairs, and ticketless travel.
In addition to being known for excellent customer service, Southwest Airlines is also known for being a great employer. Southwest has a unique approach to motivating their employees. Because of this, Southwest was ranked second in Fortune's top 100 companies to work for and also Fortunes top 10 admired companies. The secret to Southwest's success is simply caring about the employees and treating them as though they matter, because they do...
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