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Another way to look at defining TQM would be when the company and the employees focus more on the quality of the product that the company is producing and the need of the customer than numbers each month, quality versus quantity.
The impact of globalization on quality is going to be dependant on the organization. If the organization is not set up for TQM and the company decides to take on business globally the impact of globalization on quality can have a negative effect. Globalization can be extremely demanding on any organization and without have the proper plan and management style in place it could create long-term irreversible problems...
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