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Title: Use of VNC as Desktop Support

Essay Details

Subject: Technology
Author:
Date: February 17, 2003
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Length: 8 / 2307
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Essay text:

At their peak computers can calculate instructions at 57 billion every second and can make some of life's tasks much easier when working correctly. As advanced as they have come to be, computers require special technicians trained in the understanding of the hardware and software to maintain them if they are not working properly...

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Since the internet has made its way into almost every home and small business, technical support agents have been enabled in recent years to assess and fix problems without leaving their office. This technology is known as remote desktop software. Although user interaction and cost come into question, there is no match for the simplicity, speed and accuracy of virtual network computing (VNC) as an option for technical support of computer systems...

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