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Title: Total Quality Service

Essay Details:

Subject: Business
Author: Chelsea B
Date: May 9, 2015
Level: University
Grade: B
Length: 1 / 297

Essay text:

In my own experiences, when I have received poor service from a particular restaurant, store, service or company I tend to avoid giving my business to them. Companies that provide a poor quality of service should remember that they need me as a customer more than I need them. Often times I have interacted with people who work in the food service industry who seem to have a problem with their job so they take it out on their customers. It is that attitude that will cause customers to go elsewhere. I would have to say that is a pet peeve of mine. This person chose this job, knew that the job entailed them to provide service to people all the time, but for some reason they have a problem doing it...

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