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Total Quality Management Tqm Survey Paper

Total Quality Management (TQM) Survey Paper

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Title: Total Quality Management (TQM) Survey Paper

Essay Details:

Subject: Business

Author: Lindsay W

Date: February 14, 2015

Level: University

Grade: A

Length: 4 / 1136

Essay text:

They realize this is a very important factor toward having a successful business. The first step toward achieving success is ensuring that the organization has a Total Quality Management concept included in their goals, objectives, and development of the strategic plans. In this survey, I will explain the value of quality as it relates to customer satisfaction. I will also explain the need for customer-driven quality for each organization I have chosen. A matrix is included to show the difference between the strategic roles of the organizations. The last portion of this paper will discuss the important role of leadership relating to quality based on Total Quality Management...

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