Title: Royal Bank of Canada (RBC)
|Date:||March 6, 2013|
|Length:||4 / 928|
|No of views:||0|
|Essay rating:||good 0, average 0, bad 0 (total score: 0)|
At first the bank publicly announced the problem would be resolved in three days. When that day came they needed another three to four days to continue to deal with the problem. The bank’s CEO left the country when he was told that everything would be operating normally three days after the error occurred...
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The bank’s CEO left the country when he was told that everything would be operating normally three days after the error occurred. As customers continued to experience problems in the days after the initial problem, there was no one single person to manage the public relations with the bank’s stakeholders...
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