Title: Patient Flow in Waiting Room

Essay Details

Subject: Business
Author: Patricia K
Date: June 17, 2016
Level:
Grade: B
Length: 6 / 1756
No of views: 0
Essay rating: good 0, average 0, bad 0 (total score: 0)

Essay text:

Outpatient services have gradually become an essential component of healthcare. Organizations that cannot make their outpatient component cost-effective are finding themselves financially burdened in this ever-changing industry (Caldwell, 2005). Patient waiting times and waiting-room congestion in outpatient settings are two challenges facing the healthcare industry...

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Survey results indicate that excessive waiting time is often the major reason for patients' dissatisfaction with outpatient services. Waiting times of 10 to 15 minutes are considered reasonable. Outpatient clinics are in essence queuing systems. These systems embody a unique set of conditions that must be considered when examining the appointment making procedure...

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