Title: Pareto analysis

Essay Details

Subject: Technology
Author:
Date: November 23, 2016
Level: University
Grade: B
Length: 12 / 3524
No of views: 0
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Executive Summary The national telecom provider, MakTel, faces poor sales of ISDN service for several years. Although the service was introduced e years ago, utilization is less than 50%. Poor sales of the ISDN arise from quality of the service delivery. Applying Pareto analysis about failures in the service delivery shows that the main problem is poor quality of network terminals and unqualified technicians (uneducated) for provisioning of the ISDN service...

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Poor sales of the ISDN arise from quality of the service delivery. Applying Pareto analysis about failures in the service delivery shows that the main problem is poor quality of network terminals and unqualified technicians (uneducated) for provisioning of the ISDN service. By reducing the number of suppliers, replacement of all terminals from two vendors that count for 80% of all faults and establishing a commitment of long-term partnership with the best vendors the quality of the service will increase...

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