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Title: Operations Managements at Kudler Fine Foods

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Subject: Business
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Date: November 4, 2000
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Length: 6 / 1673
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"The Kudler stores are no different from any other store in that business success is geared to being able to provide total customer satisfaction" (UOP, Virtual Organizations Portal: Kundler Fine Foods: Operations). While I do not disagree with that statement, I assert that in order for Kudler to continue to be successful and multiply her stores, she will need to operate her each of her stores under a singular vision, with singular policies and procedures...

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In addition, she plans to change the format of purchasing away from the individual stores and purchasing in bulk from the local organic farmers. In 2002, Pitney Bowes undertook a similar venture when they started their "One Company" Philosophy. Hallman reports, "The internal communication challenge was to draw together Pitney Bowes' 35,000-strong employee population and build a unified corporate culture...

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