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Title: Operations Management Principles IP 1

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Subject: Business
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Date: August 21, 2004
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Length: 3 / 714
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Lean production is one concept we need to consider seriously. How we can use fewer resources for each stage of our operations for the same output is a question we must address. (Stevenson, 2007, p.25) Slide 4 ? Customer Satisfaction in Services Creating competitive advantage in services is something we have to strive for...

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(Stevenson, 2007, p.25) Slide 4 ? Customer Satisfaction in Services Creating competitive advantage in services is something we have to strive for. For the sake of clarity I am considering our inputs up to the production of the finished product as manufacturing...

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