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Title: online shopping

Essay Details

Subject: Business
Author:
Date: April 17, 2002
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Length: 32 / 9396
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43% of internet users have been frustrated by the lack of information they encounter while using the internet to find out about or buy goods or services. .. 32% have been confused by information they have found online during their shopping or research...

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30% have felt overwhelmed by the amount of information they have found online while doing online shopping or research. This comes to 58% of internet users who have experienced at least one of these three feelings during online shopping. Summary of Findings More than half of internet users encounter frustrations and other frictions in the course of online shopping...

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