Title: Omnitel

Essay Details

Subject: Business
Author: Gloria C
Date: October 15, 2011
Level: University
Grade: A
Length: 6 / 1722
No of views: 0
Essay rating: good 0, average 0, bad 0 (total score: 0)

Essay text:

A market study conducted six months after Omnitel's launch confirmed that customers were dissatisfied with TIM's service and extremely satisfied with Omnitel's service. One respondent summed it up by stating that "?I like the way Omnitel has positioned itself because I have never heard a polite word from TIM's customer service?" Secondly, Omnitel expected to maintain a lower than average churn rate of 10%-15%...

Showed first 250 characters

Do you need an essay?

Here are the options you can choose from:

  • Order plagiarism free custom written essay
  • All essays are written from scratch by professional writers according to your instructions and delivered to your email on time
  • Prices start from $12.99/page

Do you need many essays?

FULL access to essays database

  • This option gives you the immediate access to all 184 988 essays
  • You get access to all the essays and can view as many of them as you like for as little as $28.95/month

Churn rate is a major cost driver for telecoms. Decreasing the churn rate will decrease Omnitel's operating costs and therefore represents an Operational Efficiency that will translate into another competitive advantage for Omnitel. Omnitel can re-direct the cost savings to financing future growth (expansion, advertising, subsidies, etc)...

Showed next 250 characters

If you cannot find any suitable paper on our site, which happens very rarely, you can always order custom written paper which will be written from scratch by our professional writers and deliver to you on requested time.
  • Your research paper is written by certified writers
  • Your requirements and targets are always met
  • You are able to control the progress of your writing assignment
  • You get a chance to become an excellent student!

Total price: $10.00


Common topics in this essay:


Similar Essays: