Mike Levins (Days Inn) Case
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Title: Mike Levins (Days Inn) Case

Essay Details:

Subject: Business
Author: Thomas G
Date: September 3, 2014
Level: University
Grade: B
Length: 2 / 497

Essay text:

The rest of the total daily revenues, 70%, come from “walk-in” guests. Since Days Inn receives most of their revenue from “walk-in” guests, Michael Leven can monitor the call center activity without taking immediate action. During the period of the boycott, an alternative for the call center would be to direct the calls to local Days Inn hotels so that the reservations can still be made. The protests and boycott will eventually subside, but Leven should seek counsel in regards to protecting the image of Days Inn from the allegations. Part B - What are Leven's options? For each option, explore why he should take that course and what are the consequences? Would another organization at the other end of the spectrum on this issue retaliate?, e...

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