Title: MBA 520 Problem Solution: Global Communications

Essay Details

Subject: Business
Author: Brian W
Date: October 2, 2012
Level: University
Grade: A
Length: 14 / 3940
No of views: 0
Essay rating: good 0, average 0, bad 0 (total score: 0)

Essay text:

Stockholders are currently left with the question if Global Communications can transform itself quickly enough to survive and even thrive within the new and ever-changing economy. In response to stockholder and competitive pressures, Global Communications publicly announced that it plans to outsource thousands of its technical support call center jobs overseas to India and Ireland and a layoff is expected for those individuals who cannot relocate to other positions within the company...

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However, Global Communications did not consult the Union before announcing the decision to offshore call centers. As a result, the Union has positioned itself against Global Communications in the press and is even threatening legal action. This gap analysis reviews Global Communications' current sticky situation, the issues and opportunities present, and all impacted stakeholders' perspectives...

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