MANAGERIAL AND CUSTOMER COSTS OF PRICE ADJUSTMENT:
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Title: MANAGERIAL AND CUSTOMER COSTS OF PRICE ADJUSTMENT:

Essay Details:

Subject: Business
Author: Gregory T
Date: January 24, 2016
Level: University
Grade: A
Length: 64 / 19190

Essay text:

In addition to physical costs (menu costs), we identify and measure three types of managerial costs (information gathering, decision-making, and communication costs) and two types of customer costs (communication and negotiation costs). We find that the managerial costs are more than 6 times, and customer costs are more than 20 times, the menu costs. In total, the price adjustment costs comprise 1.22% of the company’s revenue and 20.03% of the company’s net margin. We show that many components of the managerial and customer costs are convex, whereas the menu costs are not. We also document the link between price adjustment costs and price rigidity...

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