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Title: Life Time Value Analysis

Essay Details

Subject: Business
Author: Dee R
Date: August 13, 2015
Level: University
Grade: A
Length: 3 / 688
No of views: 0
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Not any more. Companies have to know what people want to stay profitable. There are six steps in the CRM cycle and the first is to identify customer relationships. This is gathering information about who your customers are, where they are and what they are buying. Second is to understand interactions with current customers...

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Second is to understand interactions with current customers. It is important to keep loyal customers as well as acquire new ones. Third is to capture relevant customer data on interactions. This is more information gathering to further understand what your customers are doing. For example a sales person should know the customer so well that they know what they want even before the customer does...

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