Title: Learning & Performing Development in Asia - A Study of the evaluation of McDonald's and BreadTalk's Training Programs

Essay Details

Subject: Business
Author: James S
Date: June 12, 2014
Level:
Grade: A
Length: 38 / 11299
No of views: 0
Essay rating: good 0, average 0, bad 0 (total score: 0)

Essay text:

A comparison with an overseas company, McDonald’s, was also done to provide suggestions for improvement for BreadTalk’s evaluation methods. There are three key objectives of the report: first, to identify models, frameworks, methodologies, and approaches as well as their uses and feasibility in evaluating training programs; second, to summarize how the quality and effectiveness of these evaluations are assessed in theory and in reality, and mainly, what cutting-edge methods and approaches other organisations use to maintain the quality and effectiveness of their evaluations; and, third, to outline some common practices of corporate evaluation units...

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The review found that the reigning framework for evaluating training programs – and the subsequent models, methods and approaches – is one outlined more than forty years ago by Donald Kirkpatrick. His framework evaluates training programs in terms of four levels – reaction, learning, behavior, and results...

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