Leading Change
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Title: Leading Change

Essay Details:

Subject: Business
Author: Michael G
Date: May 23, 2014
Level: University
Grade: A
Length: 10 / 2999

Essay text:

Section one deals with the Sales Department, known to have a relatively informal culture, as well as being supportive of those individuals that promote their ideas. They work in a relationship-focused business segment where they must prove the company's focus on the customers' needs. Because of the need for them to build relationships in order to succeed in meeting their sales goals, they tend to work at building relationships that serve their own needs while serving the needs of others. Since "the customer is king" with this group and since everyone would prefer to do business with a friend (Gitomer, 2006, inside cover), the focus for all of their activities remains on the needs of the customer, and everything they do must serve to develop their relationship with that customer...

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