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Title: Intersect Problem Solution

Essay Details

Subject: Business
Author: Patricia D
Date: April 13, 2011
Level: University
Grade: A
Length: 15 / 4479
No of views: 0
Essay rating: good 0, average 0, bad 0 (total score: 0)

Essay text:

In the past four years Intersect Investment Services has barely managed to survive but has resisted making any drastic changes. Now it is evident that the organization must make sweeping changes in the way it interacts with its customers if it is to be competitive and regain the company’s standing in the financial services industry...

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CEO Frank Jeffers has identified a new vision to provide a broad set of services and products to customers using a customer intimacy model that will build long-term relationships based on trust and value to the customer. Frank’s style of leadership is a transactional style that has served both him and the organization well over time...

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