Title: HP vs Dell case

Essay Details

Subject: Technology
Author: Christopher W
Date: June 7, 2014
Level: University
Grade: A
Length: 6 / 1559
No of views: 0
Essay rating: good 0, average 0, bad 0 (total score: 0)

Essay text:

By doing so, you will not only see the client's needs and business objectives from their point of view, but you will also learn about their unexpressed and/or future needs. In particular, in the PC business is to know what features are more important for them: price, brand, speed, mobility, reliability, and so on; and then make your product fit those characteristics...

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In particular, in the PC business is to know what features are more important for them: price, brand, speed, mobility, reliability, and so on; and then make your product fit those characteristics. According to the case, some steps that HP has done to become more customer focused are: • Create the Customer Solutions Group, a sales force empowered to sell the entire portfolio of HP products and services...

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