Global Communications Benchmarking Worksheet
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Title: Global Communications Benchmarking Worksheet

Essay Details:

Subject: Business
Author: Martha H
Date: June 14, 2015
Level:
Grade: A
Length: 10 / 2885

Essay text:

The focus of outsourcing is on the core competencies according to Hamel and Prahalad (1990) which include providing customer benefits, ensuring strategy is hard for competitors to imitate, and having advantages to many products and markets. (Wikipedia, Outsourcing, 2006). Some of the challenges that Global Communications is facing are meeting consumer needs where having a one-stop-shop of technical sophistication is required in conjunction with having adequate customer service support to follow. Global Communications expressed interest in India and Ireland. India has invested heavily in technical education and can provide a ready supply of bright people at relatively low cost...

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