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Title: Emotional Intelligence

Essay Details

Subject: Social Issues
Author:
Date: October 20, 2014
Level: University
Grade: A
Length: 2 / 385
No of views: 0
Essay rating: good 0, average 0, bad 0 (total score: 0)

Essay text:

Business managers are learning that successful managers need high Emotional Quotient (EQ) or Emotional Intelligence (EI) to work effectively. Emotional intelligence is the ability to accurately perceive emotions in one’s self and others, to identify different emotional responses, and to use emotional information to make intelligent decisions (Goleman, 2000)...

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A leading expert on EQ finds that “people good at managing relationships tend also to be self-aware, self-regulating, and empathetic” (Goleman, 2000, p. 33). Emotional intelligence is especially important “at the highest levels of the company, where differences in technical skills are of little importance...

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