Title: Delta, Northwest Airlines, and Vancouver Airport: The Business Value of Customer

Essay Details

Subject: Technology
Author: Mary A
Date: November 22, 2014
Level: University
Grade: A
Length: 12 / 3550
No of views: 0
Essay rating: good 0, average 0, bad 0 (total score: 0)

Essay text:

Kinetics is the world's leading provider of innovative, self-service technology. Trends seem to indicate that airline travelers are more inclined to use a kiosk if they can reduce the time spent getting their boarding pass and making seating arrangements. Airports on average, are reporting that approximately 70% of all airline travelers are incorporating check-in transactions performed through one of the available convenient self-service options...

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Airports on average, are reporting that approximately 70% of all airline travelers are incorporating check-in transactions performed through one of the available convenient self-service options. Kiosks have been shown to shave 5 to15 minutes off of standing in line. This shortened waiting time provides passengers with more time to arrive at the terminal gate, and allows them to get through security checkpoints without the concern of missing a flight...

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