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Title: Decision Support System Application

Essay Details

Subject: Technology
Author: Larry C
Date: August 25, 2014
Level: University
Grade: A
Length: 2 / 384
No of views: 0
Essay rating: good 0, average 0, bad 0 (total score: 0)

Essay text:

The business that can determine and implement a personalized management strategy for each customer has the means of ensuring that the most suitable decisions are made in accordance with its overall objectives. A good data driven Decision Support System comprises a suite of active decision management offerings which is proven not only to help businesses make better decisions, but also to implement those decisions in each customer contact and monitor the results...

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This ensures a far more responsive, customer-focused and ultimately successful business. Customers interact with an organization through many different channels: branches, intermediaries, direct mail and e-mail, call centre, website, sales force, interactive TV etc. My DSS system would be designed to interface seamlessly with any customer handling system, adding intelligence to the customer interaction, regardless of the channel used...

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