Title: Cognitive Artifacts & Windows 95

Essay Details

Subject: Technology
Author: Helen H
Date: January 19, 2013
Level: University
Grade: A
Length: 3 / 852
No of views: 0
Essay rating: good 0, average 0, bad 0 (total score: 0)

Essay text:

Within Windows 95, Microsoft has included a little tool called the wizard that guides us through the steps involved in setting up certain applications. This wizard is a very helpful tool to the non experienced computer user, in the way that it acts like a to-do list. The wizard takes a complex task and breaks it into discrete pieces by asking questions and responding to those questions based on the answers...

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Using Norman's theories on system view and the personal view of artifacts, we see that the system views the wizard as an enhancement. For example, we wanted to set up the Internet explorer, you click on the icon answer the wizard's questions and the computer performs the work. Making sure everything is setup properly without the errors that could occur in configuring the task yourself...

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