Change management in British Airways
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Title: Change management in British Airways

Essay Details:

Subject: Business
Author:
Date: May 18, 2015
Level: University
Grade: A
Length: 10 / 2825

Essay text:

On one side he tried to raise staff morale by reinventing training programmes and by building a hotel at Heathrow just for staff members and on the other side he outsourced departments like maintenance, engineering and information technology to developing countries. This paper reviews leadership issues with reference to motivation and culture. This paper concludes with a significance that Bob Ayling's strategies and plans for change were in the right direction, but the way he carried out to achieve his objective were not accepted by employees or people around him. We take the impact of the leadership and management style of Bob Ayling and look at this in relation to motivation of employees...

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