Title: accounting

Essay Details

Subject: Business
Author: Don G
Date: November 22, 2013
Level: University
Grade: A
Length: 2 / 309
No of views: 0
Essay rating: good 0, average 0, bad 0 (total score: 0)

Essay text:

This yields significant savings and frees up operators to handle issues that really warrant their attention. The web is also an extremely scalable communications channel, allowing companies to handle spikes in customer queries without having to temporarily add operators or phone lines. Most importantly, the web provides customers with immediate answers to their questions?resulting in higher levels of customer satisfaction and retention...

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Most importantly, the web provides customers with immediate answers to their questions?resulting in higher levels of customer satisfaction and retention. Customer service is an important aspect in a web-based environment, but it must be implement effectively with the customer in mind at all times (www...

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