Title: 5 Field Measures
|Date:||May 24, 2014|
|Length:||2 / 563|
|No of views:||0|
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This requires an intense focus on achieving team quota and objectives for the proper revenue mix between prodcuts & services.
2. Customer Success: Customer Success is critical to the long-term success of the corporation. It is important that each Field professional take personal responsibility for ensuring the success of our customers...
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Customer success means much more than customer satisfaction; the later traditionally implies that the customer is satisfied that the product or service meets with vendor specifications and customer expectations irrespective of what value that product or service gave to the customer. Customer success means that the products and services that the firm have supplied have significantly helped that customer to implement the changes they wanted and needed and that they know the value provided has helped them be successful, within the customer's view of success...
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