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Title: 2. Strategic Quality Management and Customer Satisfaction Paper

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Subject: Business
Author:
Date: March 8, 2004
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Length: 4 / 1003
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By breaking down the management staff in two sections, the management staff has a better opportunity to find out mistakes that lie within the production. Not only does breaking the management staff in sections, helps the management staff to communicate to one another...

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Everything a manager does involves communicating. "Not some things, but everything!" (Fundamentals of Management 380) A manager cannot make a decision without information. Information has to be communicated in order for a management staff to operate. Once a decision is made, communication must again take place...

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