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Title: "Identify the causes of turnover in call centers".

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Subject: Business
Author:
Date: September 27, 1996
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Grade:
Length: 13 / 3776
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Essay text:

Last but not least we will also checkout the level of satisfaction of a call center employee. Research Objectives: Our research is based on the following objectives ? To study the expected level of importance of specified employment characteristics for call center employees...

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Literature review: The 20th century was an extraordinary period for employees as the wage rose, fringe benefits grew and working conditions improved. At the beginning of the 1990's the majority of new jobs that were created, were in categories paying above median wages...

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