Two Airlines Case
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Title: Two Airlines Case

Essay Details:

Subject: Business
Author: Joyce T
Date: October 2, 2014
Level: University
Grade: A
Length: 2 / 592

Essay text:

After the tortuous navigation of the geography of the airport, the client arrived at the gate 7 minutes before the flight was scheduled to leave, with no agent in sight. Waving to the pilot proved to be ineffectual as well. When agents retuned to the gate, the client was booked on a flight scheduled to leave 1.75 hours later than his initial departure time, on another airline. Once aboard the aircraft, the passengers were advised that, due to a systems failure, they would be subject to an aircraft change and a 2.5hour delay. At this point, the client has missed his planned London meeting, and immediately boarded a plane headed directly to Frankfurt, where he was scheduled to be the following day...

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