Tqm Paper
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Title: Tqm Paper

Essay Details:

Subject: Business
Author: Anthony M
Date: May 25, 2015
Level: University
Grade: A
Length: 3 / 646

Essay text:

Meanwhile quality professionals in the United Sates were still not seeing their version of TQM defined in terms of concepts, as well as the Japanese. TQM is a means of continuous improvement of a product or service through consistent and accurate evaluation. It is a set of management practices inside an organization that are targeted on ensuring that customer needs are continuously met and constantly improving. A definition of TQM given by a dedicated consortium in 1990 states that “Total Quality Management is a [holistic] business management methodology that aligns the activity of all employees in an organizations with the common focus on customer satisfaction [to be achieved] through continuous improvement in the quality of activities [processes] , goods and services” (SEMATECH, 1990, p...

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