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Title: IMPACT OF WEB 2.0 ON
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Business |
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September 26, 2007 |
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9 / 2420 |
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Essay text:
These components allow companies to collect intangible customer and employee knowledge which is unavailable through the communication channels currently available.
The Web 2.0 technology exhibits the following key features:
? Quick to set up and edit, which is a great advantage to update quickly as soon as events unfold and new information becomes available
? Reduces usage of Emails and other more time-consuming and less efficient programs
? Cuts through processes and tight data control
? Optimizes allocation of resources
? Displays collaborative approach to information sharing
? Provides collective ground to transform mistakes into corrections
? Creates a knowledge base for later retrieval and usage
? Promotes innovative and lateral thinking
? Tracks positive and negative feedback
Companies using Wikis and Blogs can focus the intangible knowledge and synergy that is created by bringing together customers, employees and management to build a tight knit community around people and product... Showed first 250 characters
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Web 2.0 is a collection of simple components that streamlined the way information is published, edited, and shared on the Web (Cone 56). Currently Wikis and Blogs are the components most often used by companies for collaboration. A Wiki is a discussion medium that allows users to interact with each other by editing and removing each other's comments... Showed next 250 characters
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