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Title: How the Internet Changed Business
Essay Details
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Business |
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| Date: |
October 15, 1998 |
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| Length: |
7 / 1720 |
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Essay text:
"We literally have no incoming calls?ever," says Knapp. "Everything?99 percent of what we do?is handled via e-mail. People don't want to call in. People don't want to wait on hold. We have a one-hour e-mail policy, so our customers get an immediate response... Showed first 250 characters
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People don't want to call in. People don't want to wait on hold. We have a one-hour e-mail policy, so our customers get an immediate response. I can't imagine working without e-mail."
2. Google
Because it changed the way we advertise our small businesses
Fake food creates real profits for June Barnard... Showed next 250 characters
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