holistic thinking in management
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Title: holistic thinking in management

Essay Details:

Subject: Miscellaneous
Author: Horace I
Date: April 9, 2012
Level: University
Grade: A
Length: 11 / 3179

Essay text:

Over the years the definition of quality has been revised from being applied only to products; subsequently quality initiatives have evolved to encompass focus on customer satisfaction, continuous improvement, people involvement, empowerment of the employees, team work, data-driven decision making etc. This study shall start by taking a look at the history of the quality initiatives and milestones over the years. There is ample evidence of attention to quality in the pre-industrial revolution era, as evinced in the legacy of the Egyptian civilization and other civilizations of that age. But it was the industrial revolution which brought into prominence "Quality" in managerial thought...

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